Privacy Policy
www.solarexplain.eu respects the privacy of its visitors and therefore clearly presents the policy for collecting and using information about visitors on this site.
If you disagree with this privacy policy, please do not visit the www.solarexplain.eu site and do not use the services provided here.
By using this site and submitting data, you agree to the Privacy Policy.
Processed Data and Its Use
We only ask for personal information that is necessary for Solar Explain to fulfill their obligations when purchasing services. Data collected during the order includes:
Email; Buyer’s first and last name; Company details (optional); IP address; Your order history in the online store; Your inquiries and complaints history; Other publicly available data you shared while visiting the site. We process your personal data on the following grounds:
We receive consent to process your data when you create an account on this site; You place an order at www.solarexplain.eu, which is accepted and executed, thereby forming and executing a contract with you; In cases where we have to process your data having a legal basis. We process your personal data for the following purposes:
For efficient, optimal, and convenient operation of the website; To ensure smooth administration of the e-store; For your account registration and maintenance; For the proper provision of the services you ordered; To provide you with relevant information, respond to your questions, inquiries; Conducting statistical and other analysis aimed at improving the operation of the e-store and your experience using it; When you visit the site, your IP address, network, and location data may be processed. These data are collected using cookies and other similar technologies based on visitor consent. For other purposes, which may be indicated to you at the time of your data submission.
WooCommerce
Functional
WooCommerce
Functional
Usage
We use WooCommerce for webshop management. Read more
Sharing data
This data is not shared with third parties.
Functional
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Elementor
Statistics (anonymous)
Elementor
Statistics (anonymous)
Usage
We use Elementor for content creation. Read more
Sharing data
This data is not shared with third parties.
Statistics (anonymous)
Name
Expiration
Function
WordPress
Functional
WordPress
Functional
Usage
We use WordPress for website development. Read more
Sharing data
This data is not shared with third parties.
Functional
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Sourcebuster JS
Statistics
Sourcebuster JS
Statistics
Usage
We use Sourcebuster JS for visitor tracking. Read more
Sharing data
This data is not shared with third parties.
Statistics
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Google Analytics
Statistics
Google Analytics
Statistics
Usage
We use Google Analytics for website statistics. Read more
Sharing data
For more information, please read the Google Analytics Privacy Statement.
WPForms
Preferences
WPForms
Preferences
Usage
We use WPForms for webforms. Read more
Sharing data
This data is not shared with third parties.
Stripe
Functional
Stripe
Functional
Usage
We use Stripe for payment processing. Read more
Sharing data
For more information, please read the Stripe Privacy Statement.
PixelYourSite
Statistics, Marketing
PixelYourSite
Statistics, Marketing
Usage
Sharing data
This data is not shared with third parties.
Statistics
Name
Expiration
Function
Name
Expiration
Function
Facebook
Marketing, Functional
Marketing, Functional
Usage
We use Facebook for display of recent social posts and/or social share buttons. Read more
Sharing data
For more information, please read the Facebook Privacy Statement.
Marketing
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Functional
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
WPML
Functional
WPML
Functional
Usage
We use WPML for locale management. Read more
Sharing data
This data is not shared with third parties.
MailerLite
Purpose pending investigation
MailerLite
Purpose pending investigation
Usage
We use MailerLite for mailing list subscriptions. Read more
Sharing data
This data is not shared with third parties.
Automattic
Statistics
Automattic
Statistics
Usage
We use Automattic for website development. Read more
Sharing data
For more information, please read the Automattic Privacy Statement.
Wordpress Download Manager
Functional
Wordpress Download Manager
Functional
Usage
We use Wordpress Download Manager for content management. Read more
Sharing data
For more information, please read the Wordpress Download Manager Privacy Statement.
LiteSpeed
Functional
LiteSpeed
Functional
Usage
We use LiteSpeed for website hosting. Read more
Sharing data
This data is not shared with third parties.
Wordfence
Functional
Wordfence
Functional
Usage
We use Wordfence for security and fraud prevention. Read more
Sharing data
For more information, please read the Wordfence Privacy Statement.
Complianz
Functional
Complianz
Functional
Usage
We use Complianz for cookie consent management. Read more
Sharing data
This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.
Functional
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Google Fonts
Marketing
Google Fonts
Marketing
Usage
We use Google Fonts for display of webfonts. Read more
Sharing data
For more information, please read the Google Fonts Privacy Statement.
Google reCAPTCHA
Marketing
Google reCAPTCHA
Marketing
Usage
We use Google reCAPTCHA for spam prevention. Read more
Sharing data
For more information, please read the Google reCAPTCHA Privacy Statement.
Vimeo
Statistics
Vimeo
Statistics
Usage
We use Vimeo for video display. Read more
Sharing data
For more information, please read the Vimeo Privacy Statement.
Statistics
Name
Expiration
Function
Name
Expiration
Function
YouTube
Marketing
YouTube
Marketing
Usage
We use YouTube for video display. Read more
Sharing data
For more information, please read the YouTube Privacy Statement.
Marketing
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Miscellaneous
Functional
Miscellaneous
Functional
Usage
Sharing data
Sharing of data is pending investigation
Purpose pending investigation
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Personal Data Disclosure to Third Parties
Your Personal Data may be disclosed to third parties only if necessary to form and execute a contract for your benefit, or for other legitimate reasons.
www.solarexplain.eu may provide personal data to its data processors, who provide services to the website and process personal data on behalf of www.solarexplain.eu. Such data processors are only authorized to process data according to the instructions of www.solarexplain.eu and only to the extent necessary to properly fulfill the obligations set out in the service provider’s contract. We assure you that we only collaborate with data processors who guarantee appropriate measures (organizational and technical) for personal data processing and ensure personal data processing in accordance with legal requirements.
www.solarexplain.eu may also provide personal data in response to court or government institution requests to the extent necessary to properly execute applicable laws and government instructions.
Personal Data Retention Period
Your personal data is stored only for the period necessary to achieve the purposes outlined in the privacy policy.
You can request that your account on the www.solarexplain.eu site be deleted.
Your Rights Protected by Law
You have the following rights:
The right to be informed about data processing (“right to know”); The right to access processed data (“right to access”); The right to demand data correction (“right to correct”); The right to demand data deletion (“right to be forgotten”). This right does not apply if the personal data you request to be deleted is processed on another legal basis, such as processing necessary for contract execution or compliance with applicable legal obligations; The right to restrict data processing (“right to restrict”); The right to disagree with data processing; The right to data portability. The right to data portability cannot negatively affect other rights and freedoms. The data subject does not have the right to data portability for personal data processed in a non-automated way in systematic files, such as paper files; The right to request not to be subject to automated data processing, including profiling. The right to file a complaint about personal data processing to the National Data Protection Inspection. To exercise your rights, you can submit a written request or inquiry to us at info@solarexplain.eu. Upon receiving such a request or inquiry from you, we may ask you to fill out necessary forms, as well as provide a notarized copy of your identity document, which is necessary to verify your identity, in order to prevent disclosure of personal data.
After receiving your request or inquiry regarding personal data processing, we commit to responding and taking the actions outlined in the request within 1 month from the date of the request, or to inform you why we refuse to take them. If necessary, this period may be extended by another 2 months, taking into account the complexity and number of requests. In this case, we will inform you of such an extension within 1 month of receiving the request.
If you request the deletion of personal data, we will retain only copies of the information necessary to protect our and others’ legitimate interests, comply with government obligations, resolve disputes, recognize disruptions, or comply with any agreements you have made with us.
If you believe that your rights as a data subject have been violated, you can also file a complaint with the personal data protection authority – the State Data Protection Inspectorate, you can find more information and contact details on the inspectorate’s website www.ada.lt.
How to Contact Us
For any questions or concerns, please contact us at:
Email: info@solarexplain.eu
Online enquiry: https://solarexplain.eu/contact/